Incident Details

This page contains all current information on the status of this incident.



Start

2019-04-07 19:39:00 PDT


End

2019-04-07 19:57:00 PDT


Severity

Major Performance Issue


Current Status

Resolved


Services Impacted

- Aveva Insight Mobile App


Impact Analysis

Users would find that news would not be displayed in Aveva Insight Mobile Application for EU region and would receive an error message stating "The resource you are looking for has been removed, had its name changed or is temporarily unavailable"


Coordinator

Ripal Soni


Description

We have detected a problem in one of the components of the service. We are investigating the issue and will provide updates every hour or when they are available



Timeline

2019-04-07 19:39:00 PDT