Incident Details

This page contains all current information on the status of this incident.



Start

2019-04-17 22:05:00 PDT


End

2019-04-17 23:06:00 PDT


Severity

Major Performance Issue


Current Status

Resolved


Services Impacted

- AVEVA Insight AU


Impact Analysis

Users would find that DataSource list would not be loaded and would find an error message stating "An error has occurred while trying to retrieve the list of data sources. Please refresh and try again."


Coordinator

Kushal Vora


Description

We have detected a problem in one of the components of the service. We are investigating the issue and will provide updates every hour or when they are available



Timeline

2019-04-17 23:06:00 PDT

Incident was closed, So Updating dashboard and mark as resolved

2019-04-17 22:05:00 PDT